On Fri. October 3, 2014, Dr. Razavi hosted a seminar for
dental teams: Your Fantastic Dental Team- What makes it work? by Dr. Rhonda
Savage from Miles Global. The staff all
agreed it was a great refresher seminar for our ‘older’ staff members and very
informative for our newer member. She
spoke about the needs and wants of each team member and how different
personalities work together. She also
discussed how the various personalities on the dental team can benefit our
patients. Dr. Savage used DISC (Dominance, Influence, Steadiness,
and Conscientiousness) for assessing
different personality and communication styles and how they interact and work
together. This was quite interesting and helpful for communicating with both
team members and patients.
Dr. Savage also talked about organizational systems within
the dental office. You’ll be interested
to know that we already have most of the systems she talked about in place, but
she did have some helpful suggestions on things we could improve in our
systems.
Dr. Savage was an interesting and engaging speaker. We’d like to thank Dr. Razavi and his team
for organizing this seminar. We found it informative and enjoyable.
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