On Fri. October 3, 2014, Dr. Razavi hosted a seminar for dental teams: Your Fantastic Dental Team- What makes it work? by Dr. Rhonda Savage from Miles Global. The staff all agreed it was a great refresher seminar for our ‘older’ staff members and very informative for our newer member. She spoke about the needs and wants of each team member and how different personalities work together. She also discussed how the various personalities on the dental team can benefit our patients. Dr. Savage used DISC (Dominance, Influence, Steadiness, and Conscientiousness) for assessing different personality and communication styles and how they interact and work together. This was quite interesting and helpful for communicating with both team members and patients.
Dr. Savage also talked about organizational systems within the dental office. You’ll be interested to know that we already have most of the systems she talked about in place, but she did have some helpful suggestions on things we could improve in our systems.
Dr. Savage was an interesting and engaging speaker. We’d like to thank Dr. Razavi and his team for organizing this seminar. We found it informative and enjoyable.